He highlights how sustainability, collaboration, and innovation can strengthen Indonesia’s journey and tourism business.
Tourism and hospitality are amongst probably the most dynamic drivers of Indonesia’s economic system, with innovation, sustainability, and visitor expertise on the core of its competitiveness. From infrastructure design to enterprise methods, the sector should adapt to world developments while defending native tradition and communities.
Providing his invaluable insights is Dick Bernardi, Head of Initiatives, Challenge Administration, Indonesia at CBRE. With a background in mechanical engineering, he has broadened his experience to embody mission administration, enterprise improvement, environmental sustainability, and finance.
He’s licensed as a mechanical engineer skilled by LPJK and as a inexperienced constructing skilled by each the Worldwide Finance Company of the World Financial institution Group and the Inexperienced Constructing Council Indonesia, reflecting his dedication to sustainable and progressive mission supply.
As a decide on the TDM Journey Commerce Excellence Awards 2025 – Indonesia, Bernardi mentioned how sustainable tasks, efficient collaboration, and rising developments can form the way forward for the business in Indonesia.
Together with your experience in mission administration, how can well-designed and sustainable infrastructure tasks improve the expansion and competitiveness of Indonesia’s journey and tourism sector?
Good infrastructure is the spine of tourism. When tasks are designed sustainably, they not solely improve customer experiences but additionally shield Indonesia’s cultural and pure property. This creates long-term worth for buyers, communities, and the vacation spot itself—making Indonesia extra aggressive globally.
Which enterprise improvement methods have confirmed handiest in delivering profitable tourism and hospitality tasks?
Collaboration is vital. Profitable tasks are constructed on early engagement with all stakeholders, together with builders, operators, authorities, and native communities. Having a transparent visitor journey, backed by market insights, and the flexibleness to adapt ensures lasting success.
What are the best methods to embed sustainability into tourism operations to create lasting advantages for locations and communities?
Sustainability have to be a part of the DNA, not an afterthought. Commonplace practices like eco-friendly design and waste discount are important, however so is empowering native provide chains and communities. Training for each workers and company creates long-term affect.
In your view, what components outline an distinctive buyer expertise in journey and hospitality?
Seamless service and real human contact. Friends need effectivity, however additionally they keep in mind heat, authenticity, and considerate design. Ultimately, it’s the folks and small gestures that make a keep unforgettable.
Wanting forward, what rising developments ought to Indonesian journey corporations deal with to remain aggressive?
Digital transformation and AI are reshaping the traveller journey. Wellness and sustainability have gotten decisive components for travellers, particularly youthful ones. Home tourism can be rising quick—high quality and authenticity will set the winners aside.
As a decide on the TDM Journey Commerce Excellence Awards 2025 – Indonesia, what key qualities will you prioritise when evaluating the nominees?
Innovation with measurable outcomes, robust sustainability practices, and customer-centric pondering. I’ll additionally worth collaboration and the way tasks encourage the broader business. The very best nominees will present how Indonesia can shine on the worldwide stage.
